Terms of Service

Welcome to Human Touch AI Marketing ("we," "our," or "us"). By accessing or using our website (humantouchaimarketing.com) or utilizing our automated AI voice and messaging services, you agree to comply with and be bound by the following Terms of Service. Please review them carefully.

1. Acceptance of Terms

By accessing this website, booking a consultation, calling our voice lines, or opting in to receive our messaging services, you signify your agreement to these Terms of Service, all applicable laws, and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Description of Services

Human Touch AI Marketing provides digital marketing solutions, Search Engine Optimization (SEO), reputational management (Google Review generation), and custom conversational AI solutions (including text auto-responders, web chatbots, and interactive voice bot systems) to local small businesses.

3. SMS / Text Messaging Program Terms

We offer automated text message notifications, call summaries, appointment confirmations, and marketing follow-ups to users who explicitly request them.

Opt-In Consent: You consent to receive automated SMS messages by providing your mobile number on our contact forms and checking the consent box, or by calling our business voice assistant and requesting a text follow-up. Consent is not a condition of purchase.
Message Frequency: Message frequency varies depending on your interactions with our voice bot and scheduling requests.
Fees: Message and data rates may apply. Check with your mobile provider for details.
Cancellation (Opt-Out): You can cancel the SMS service at any time. Simply text STOP to any message you receive. After you send the message "STOP", we will send you a reply to confirm that you have been unsubscribed.
Support: If you need help with the messaging service, reply HELP to any message, or contact us at ssheffo72@gmail.com.

4. Privacy and Data Sharing

Your use of our website and services is also governed by our Privacy Policy. We do not share or sell your text messaging originator opt-in data or consent details with any third parties or affiliates for marketing or promotional purposes.

5. Intellectual Property

All content, code, logos, assets, and AI training scripts on this website and within our systems are the intellectual property of Human Touch AI Marketing or its licensors and are protected by applicable copyright, trademark, and trade secret laws.

6. Limitation of Liability

In no event shall Human Touch AI Marketing or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on our website or the automated AI voice/text services, even if we have been notified orally or in writing of the possibility of such damage.

7. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions.